Customer Care for Europe / Asia / Africa Regions
( For Customer Care in Australia & NZ Click Here )
Alliance offers a full range of customer care support services aimed at providing increased reliability, improved productivity, lowered maintenance costs, and ease of operation for your corrugated box manufacturing machines.
Service & Parts phone: +31 497 362515 & 497 362511
Service & Parts fax: + 31 497 362510
Call our 24-hour number for assistance or parts deliveries. You can also request a parts quote online below. We are committed to providing safe and reliable machines.
Our OEM spare parts include individual parts as well as fully assembled components. We can also provide on-hand spare part kits with critical components to minimize downtime risk on your equipment.
To maintain the highest performance levels on your equipment, our experienced technicians conduct maintenance checks and performance audits to optimize your efficiency. The desired service level and expectations (for example extended warranty) can be included in a service contract.
Our helpdesk engineers will help you in case of problems or advice you may need on technical issues regarding Alliance equipment.
Phone: +31(0)497 - 362571
We provide a wide array of installation services. Whether you are looking for project planning, project management, installation labor, machine relocation, or machine commissioning, we have the skills and experience to ensure on-time, high-quality results.
Retrofits and Upgrades
Alliance offers a wide range of machine retrofits and upgrades related to safety, functionality improvements, capacity increase and control system update. These projects are supported by our experienced engineers.
Our trainers will customize a comprehensive training program for your operators, ensuring their ability to get the most out of the Alliance equipment. We also have training programs for your technical service engineers regarding maintenance on our equipment.